1.Shipping Time
We are committed to processing your order as soon as we receive it. Normally, orders will be scheduled for shipment within the following timeframe:
In-stock items: within 2 business days after the order is placed.
Pre-sale items: shipped according to the pre-sale time marked on the product page.
2.Delivery Time
Standard Delivery: After shipping, items are expected to arrive in 5-25 business days, depending on the location and destination of the shipping warehouse.
3.Shipping Policy
Free delivery: orders over $119 can enjoy free delivery service.
Paid Delivery: If the order amount is less than $119, a $10 shipping fee will be charged, which applies to all orders worldwide.
4.International Delivery
We provide global delivery service, we can deliver to most areas in the world. However, remote areas and islands have higher surcharges, and some remote areas and islands may not be able to ship. (Please consult customer service for specific locations or other information)
International orders may be affected by local customs policies, including possible tariffs and taxes, which are to be borne by the recipient.
5.Shipping Notification
After your order has been shipped, please click Order Tracking or Email Address to track the status of your order. As a registered user, you can also log in to “My Orders” in your personal center to track your order status.
6. Holiday Arrangements
During holidays, shipping arrangements may be adjusted, the specific arrangements will be announced on the website in advance.
7.Returns and Exchanges
We offer a 30-day hassle-free return service. If you are not satisfied with the goods you received, you can apply for a return within 30 days after receipt.
However, before returning the goods, please contact us in advance in the chat window on the page.
Returned merchandise must be in original condition, unused, and contain all original tags and packaging.
8.Other
Please check whether the package is in good condition when signing for it, if there is any damage or product discrepancy, please contact our customer service to deal with it in time.
We reserve the right to delay shipment due to weather, traffic and other force majeure factors.
We are committed to providing you with fast and reliable delivery service. If you have any questions about the shipping policy or need further assistance, please feel free to contact our customer service team.
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